Help Center

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Is the service free?

Yes, Ayni is 100% free.

If I'm a total beginner, can I use Ayni?

To fully benefit from using Ayni, you need to know the basics in your chosen language. But don't underestimate your ability, take to test and we'll advise you on your level.

How many language partners can I have?

You can have as many as you want. The ideal is to get from 1 to 3 active language partners.

How does the meeting schedule work?

You can schedule meetings with other language partners thanks to the matching system. You can publish all your availibilities and send up to 3 meetings requests at the same time.

I'm stressed and can't work up the courage to schedule a meeting.

Our best advice: get stuck in! To speak is a crucial part of your learning. When you pass that hurdle, you'll want to keep going. For more information, read our blog.

How do I earn points?

You earn 2 points for every minute of conversation.

I can't make my scheduled meeting, what should I do?

Warn your language partner, apologise for the inconvenience and propose to schedule a new meeting on another day.

How do I win rewards?

Schedule meetings and speak! To encourage you, conversations you complete are converted into points. These points give you access to dozens of amazing gifts! Check out our rewards page.

What is the difference between rewards and challenges?

Rewards are obtained by converting your points. Challenges are obtained by participating in limited time only competitions to win exclusive gifts.

I won a gift, how do I use it?

Check you inbox, you've received your gift by email!